SMS for Customer Service and Support
Customer service and support are one of the most significant parts of a business after the sale.
Happy customers keep coming back, refer new customers and leave honest and trustworthy reviews.
Exceed Customer Expectations with Text Messaging
Text messaging gives your customers the convenience to ask quick questions without having to email or call.
Make your customers happier by offering SMS customer support.
Meet customers where they are
Work smarter with integrations
Set your team up for success
Customer Service and Support Use Cases
Reminders & Reservations
Alerts for Emergencies
Feedback & Survey
2FA & Security
Why Burst SMS for
Customer Service & Support
100% SMS Delivery to Carrier Guarantee
All messages are sent through ON-NET connections to local carriers. No grey routing.
Virtual Mobile Numbers
24/7 x 365 Support
Ease of Use
All our SMS solutions are designed to be easy to use. Choose from an intuitive web interface, REST SMS API, or an extensive selection of integrations to connect with your pre-existing tech stack.